Love letters…You’ve Got Mail!

So I got a love letter in-game this weekend!!! I kicked a few people out of the guild, and a somewhat expected response was a love letter. It was exactly what you could imagine, “You suck, you are the problem, its all your fault, everyone hates you, no one likes you, no one thinks you are good, you need to leave, quit, get out, get away.” Yadda yadda yadda. So, the letter was from an unguilded toon that was never a member of my guild. I am assuming its an alt of someone who was in fact kicked by me. So a quick look at the 3 I kicked…

  1. Young new member (yes young in age). He was chatty, very very very VERY chatty. I found him annoying, but tolerable. He was not insulting or anything, and I think was more guilty of trying too hard to make people like him more than anything else. However, I was getting tells constantly, “I can’t stand this kid!” “Please remove him!” “Hey, just an fyi, he blows. He can’t play for squat.” Well, I felt bad in a way, but if you have an overwhelming number of folks wanting him gone, your hand is played for you. /gkick
  2. Buddy who I have not seen on before (joined within the last week or so) starts asking how long server transfers take. I ask why he wants to know? He won’t answer insisting someone just tell him how long it takes. I suggest to him that since none of us work at Blizz doing server transfers, it might be prudent to go onto the WoW website and look for FAQs regarding transfers and I bet his answer will be there from the experts. He recoils and says to effect “Just tell me how long! I want to move a toon here from another server” Yeah, right…I almost believe that. Within a few more pokes and prods he admits he is transferring as soon as he can and wants it to go through right away to get off our server. /gkick
  3. Now the same fool who my previous post was in regards to jumps into gchat with all he wanted to do was get information! I respond with, “Says the same guy that told his guild how he hates the server and can’t wait to transfer.” He of course insists the Server and Guild are not the same…so even with a few days of some level of reflection he still does not get it. You can’t say you hate all dogs, but love German Shepherds. You can’t tell me you hate the entire server but love us…we are a part of the server!!! /gkick

I asked folks in guild if they new the toon name…no one did. I did some research and found their guild history and matched additional names that corresponded and narrowed it down to a reasonable conclusion. Numerous people defended me in g-chat, so I felt a little bit of love from folks which was nice.

Here’s the point: Disagreeing on the direction, tact, tone, rules, etc that your RL, GM, officers put forth is fine; however, ensure you are doing the mature thing to have a conversation regarding said disagreement. In other words, get together and discuss it. No screaming & yelling. DISCUSSION!

Hey, I don’t like the way you speak to us, can you maybe turn it down a notch!
Oh, I didn’t realize that; I certainly can!

We aren’t making any progress, what the heck is going on?
We’re analyzing the raids and trying to figure it out now. Do you have some suggestions on what we can change?
Yes actually, let’s start with this…

I am not even going to get into the obvious things like speak civilly, use your main to speak (not some alt that no one knows), and be sure to give some practical information and constructive criticism not just “we hate you”. Everyone wants to get better, and no one has all the right answers in their back pocket. Collaboration is the key. Benjamin Franklin said it perfectly, “We must all hang together, or assuredly, we shall all hang separately.” The strongest and best foundation is and will always be that of solidarity. Sappy? Perhaps. But very true.

Work together toward one common goal and you will have success. Continue to fight amongst yourselves casting blame, taking credit, and disparaging character; you will assuredly fail. I told my new raid team who may not be the best players, but are for the most part good people who I am beginning to enjoy playing along side…”TRUST! Simply trust us that we are guiding our raid team to a point of success. If you have suggestions or see things that need correcting, let us know. Myself and the co-raid leader Tank are here to help everyone have success. Trust us!” Trust is the hardest thing to establish, but the most powerful tool in building a cohesive team.

Sappy? Perhaps. But very true.

Q

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